Thailand Red Springtails - Neanurinae sp.

For a more in depth explanation please visit our shipping policy page.

WE DO NOT SHIP LIVE PRODUCTS TO FOREIGN COUNTRIES. (IF AN ORDER IS MADE FROM ANY COUNTRY OTHER THAN CANADA YOU WILL BE REFUNDED 90% OF YOUR ORDER.)

The following includes some of the most asked questions.

• When might my package arrive after ordering?

We usually ship from Monday to Wednesday and after it is shipped, depending on what shipping option you took, it should be in transit for that estimated time. If the package becomes lost in shipping or shipping takes longer than usual please contact us at formistudio.shop@gmail.com

• What makes an order eligible for a refund/reshipment?

Please see our shipping policy.

• Are shipments possible during cold winter days or hot summer days?

Sometimes weather conditions can be quite harsh. If the weather is too cold or too hot we will delay your order to the next suitable day.

• Do you do curbside pickup?

Yes, we will notify you when your order is ready and we can schedule a time.